PRIVACY POLICIES
In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”), and in compliance with the obligation of Hotel Hacienda San Gabriel de las Palmas to protect the personal data of its clients, affiliates and/or beneficiaries of any of the products, services or memberships belonging to Hotel Hacienda San Gabriel de las Palmas, we inform you of the following:
RESPONSIBLE FOR PERSONAL DATA.
For the purposes of section I of article 16 of the Law, the address of Hotel Hacienda San Gabriel de las Palmas is designated as Carretera federal Cuernavaca Chilpancingo KM 41.8 Centro San Gabriel de las Palmas, Amacuzac, Morelos, Mexico CP: 62642
INFORMATION TO BE COLLECTED.
We inform you that Hotel Hacienda San Gabriel de las Palmas may collect information from various sources, including:
- Personally: When you request or acquire any of the services provided.
- Direct: When you provide us with your personal data to request or contract our services.
- Indirect: From any other commercially available source of information or as permitted by law.
For the purposes of this Privacy Notice, and without limitation, the following shall be understood as “Personal Data”
General information: Name, sex, address, contact phone numbers (home, office, and cell phone), email address, age, date of birth, personal references, occupation, nationality, country of birth, marital status, Unique Population Registry Code, Federal Taxpayer Registry, name of the company where you have worked, position, length of service with the company, source of income, net monthly income, Social Security Number, education level, dependents, spouse's information, education level, sector, type of contract, business activity, position/occupation, work address in Mexico, and the data and information that, according to the Law, are relevant to an identified or identifiable natural person."L
Social Networks: On social networks (such as Facebook®, Twitter®, YouTube®, Linked® and/or other social networks that may arise), the information provided within them in which Hotel Hacienda San Gabriel de las Palmas participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform and of the person who publishes it.
Call Center or Telephone Sales Services: In cases where you purchase any product or service from Hotel Hacienda San Gabriel de las Palmas through the telephone operations services made available for this purpose, some personal data may be requested by telephone, which will be processed in accordance with this privacy notice. We inform you that for your security and for compliance with applicable legislation, Hotel Hacienda San Gabriel de las Palmas may record your calls or conversations through the means it deems appropriate.
Video surveillance: For security reasons, Hotel Hacienda San Gabriel de las Palmas may install video surveillance equipment in all and/or some of its establishments, which may collect images, photographs, videos, voices and/or sounds that identify or make identifiable our clients and/or any individual who is in or passes through the facilities of Hotel Hacienda San Gabriel de las Palmas.
PURPOSES TO WHICH THE PROCESSING OF PERSONAL DATA WILL BE SUBJECT.
The processing of the data subject's personal data, unless the data subject indicates otherwise through the means described in this Privacy Notice, is intended to address legal requirements of competent authorities, analyze the use of our products and services, comply with our terms and conditions in the provision of our services, develop new products and services, provide advice, market, contract and placement of all types of services and other obligations arising from any relationship between the data subject and Hotel Hacienda San Gabriel de las Palmas.
In addition to the above, your personal data may also be used for, among other purposes, the following:
Commercial purposes, in order to inform you about the commercial information of Hotel Hacienda San Gabriel de las Palmas, including information related to trivia, promotions, contests, information on new products, birthday greetings, electronic magazine, changes in our products, requesting evaluation of the quality of service, conducting internal studies on consumption habits and any other promotional or related matter concerning the products and/or services of Hotel Hacienda San Gabriel de las Palmas.
Direct collection, by telephone or online, in order to make economic charges to the bank cards of the products acquired by the clients of Hotel Hacienda San Gabriel de las Palmas, derived from the subscriptions and/or the purchase of the products or services.
Personal Data related to banking information will only be subject to the Processing Purposes established in this Privacy Notice, for the duration of the commercial transaction and/or for the time established by the operations of Hotel Hacienda San Gabriel de las Palmas or the regulations in the matter, for the purposes of being able to respond to or clarify future claims, clarifications or confirmations.
Requirements and compliance with obligations of public and administrative entities, with the objective of responding to information requests from public and administrative entities in the exercise of their legal functions or by judicial order, as well as for the collection of information, storage, delivery of notices and compliance with obligations in charge of Hotel Hacienda San Gabriel de las Palmas in relation to compliance with the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin and other applicable regulations.
OPTIONS AND MEANS THAT Hotel Hacienda San Gabriel de las Palmas OFFERS TO PERSONAL DATA HOLDERS TO LIMIT THE USE OR DISCLOSURE OF THEIR INFORMATION.
The personal data of the holder will be kept in strict confidentiality, in accordance with the security, administrative, technical and physical measures that Hotel Hacienda San Gabriel de las Palmas implements in its security policies and procedures, its unlawful disclosure being prohibited and its use to third parties being limited, in accordance with the provisions of this Privacy Notice.
CHANGES TO THE PRIVACY NOTICE.
Any changes to this privacy notice will be communicated to you through any of the following means:
- Email address provided by the personal data owner.
- Notices on the Hotel Hacienda San Gabriel de las Palmas website.
- Any other public or private means of communication.