PRIVACY POLICIES
In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the "Law"), and in compliance with the obligation of Hotel Hacienda San Gabriel de las Palmas to protect the personal data of its customers, affiliates and/or beneficiaries of any of the products, services or memberships belonging to Hotel Hacienda San Gabriel de las Palmas, we hereby inform you of the following:
CONTROLLER OF PERSONAL DATA.
For the purposes of Section I of Article 16 of the Law, the address of Hotel Hacienda San Gabriel de las Palmas is indicated as being at Federal Highway Cuernavaca Chilpancingo KM 41.8 Centro San Gabriel de las Palmas, Amacuzac, Morelos. Mexico CP: 62642
INFORMATION TO BE COLLECTED.
We inform you that Hotel Hacienda San Gabriel de las Palmas may collect information from various sources, including:
- Personally: When you request or purchase any of the services provided.
- Direct: When you provide us with your personal data to request or contract our services.
- Indirect: From any other source of information that is commercially available or permitted by law.
For the purposes of this Privacy Notice, by way of example but not limited to, "Personal Data" shall be understood as
General information: Name, sex, address, contact phone numbers (home, office and cell phone), email, age, date of birth, personal references, occupation, nationality, country of birth, marital status, Unique Population Registry Certificate, Federal Taxpayer Registry, name of the company where you have worked, position, length of service in the company, source of income, net monthly income, Social Security Number, education, dependents, spouse's information, education, sector, type of contract, activity/line of business, position/occupation, work address in Mexico and the data and information that, in accordance with the Law, are related to an identified or identifiable natural person.
Social networks: On social networks (such as Facebook®, Twitter®, YouTube®, Linkedin® and/or other social networks that may arise), the information provided within the same in which Hotel Hacienda San Gabriel de las Palmas participates as a user, does not constitute nor is part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform and of whoever publishes it.
Call Center Services or Telephone Sales: In cases where you purchase any product or service from Hotel Hacienda San Gabriel de las Palmas through the telephone operation services made available to you for such purpose, some personal data may be required by telephone, which will be treated in accordance with this privacy notice. We inform you that for your security and for compliance with applicable legislation, Hotel Hacienda San Gabriel de las Palmas may record your calls or conversations through the means it deems appropriate.
Video surveillance: For security reasons, Hotel Hacienda San Gabriel de las Palmas may install video surveillance equipment in all and/or some of its establishments, and may therefore collect images, photographs, videos, voices and/or sounds that identify or make identifiable our clients and/or any individual who is or passes through the facilities of Hotel Hacienda San Gabriel de las Palmas.
PURPOSES TO WHICH THE PROCESSING OF PERSONAL DATA WILL BE SUBJECT.
The processing of the owner's personal data, unless the owner provides otherwise through the means described in this Privacy Notice, is intended to meet legal requirements from competent authorities, analyze the use of our products and services, comply with our terms and conditions in the provision of our services, develop new products and services, provide advice, marketing, contracting and placement of all types of services, and provide other obligations arising from any relationship between the owner of personal data and Hotel Hacienda San Gabriel de las Palmas.
In addition to the above, your personal data may also have, among others, the following purposes:
Commercial purposes, in order to provide you with commercial information about Hotel Hacienda San Gabriel de las Palmas, including trivia, promotions, contests, new product information, birthday greetings, an electronic magazine, changes to our products, requests for quality evaluations, internal studies on consumer habits, and any other promotional or other matter related to the products and/or services of Hotel Hacienda San Gabriel de las Palmas.
Direct, telephone, or online payments are made to bank cards for products purchased by Hotel Hacienda San Gabriel de las Palmas customers, resulting from subscriptions and/or the purchase of products or services.
Personal Data related to banking information will only be subject to the Processing Purposes established in this Privacy Notice, for the duration of the commercial transaction and/or for the time in which, in accordance with the operations of Hotel Hacienda San Gabriel de las Palmas or the regulations on the matter, so establish, for the purposes of being able to respond to or clarify future claims, clarifications or confirmations.
Requirements and compliance with obligations of public and administrative entities, with the objective of responding to information requests from public and administrative entities in the exercise of their legal functions or by court order, as well as for the collection of information, storage, delivery of notices and compliance with obligations by Hotel Hacienda San Gabriel de las Palmas in relation to compliance with the Federal Law for the Prevention and Identification of Operations with Illicit Proceeds and other applicable regulations.
OPTIONS AND MEANS THAT Hotel Hacienda San Gabriel de las Palmas OFFERS TO PERSONAL DATA HOLDERS TO LIMIT THE USE OR DISCLOSURE OF THEIR INFORMATION.
The personal data of the owner will be kept strictly confidential, in accordance with the administrative, technical, and physical security measures implemented by Hotel Hacienda San Gabriel de las Palmas in its security policies and procedures. Unlawful disclosure is prohibited and its use by third parties is limited, as provided in this Privacy Notice.
CHANGES TO THE PRIVACY NOTICE.
Any changes to this privacy notice will be notified to you through any of the following means:
- Email address provided by the owner of personal data.
- Notices on the Hotel Hacienda San Gabriel de las Palmas website.
- Any other public or private means of communication.