PRIVACY POLICIES

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”), and in compliance with the obligation of Hotel Hacienda San Gabriel de las Palmas to protect the personal data of its clients. , affiliates and/or beneficiaries of any of the products, services or memberships belonging to Hotel Hacienda San Gabriel de las Palmas we inform you of the following:

RESPONSIBLE FOR PERSONAL DATA.

For the purposes of what is established in section I of article 16 of the Law, the address is designated as Hotel Hacienda San Gabriel de las Palmas, Carretera Federal Cuernavaca Chilpancingo KM 41.8 Centro San Gabriel de las Palmas, Amacuzac, Morelos. Mexico Zip: 62642

INFORMATION TO COLLECT.

We inform you that Hotel Hacienda San Gabriel de las Palmas may collect data from different sources, including:

Personally: When you request or acquire any of the services provided. Direct: When you provide us with your personal data to request our services or contract them. Indirect: From any other source of information commercially available or permitted by Law.

For the purposes of this Privacy Notice, but not limited to, “Personal Data” will be understood.

General data: Name, sex, address, contact telephone numbers (home, office and cell phone), email, age, date of birth, personal references, occupation, nationality, country of birth, marital status, Single Population Registry Certificate, Federal Taxpayer Registry, name of the company where you have worked, position, seniority working in the company, source of income, net monthly income, Social Security Number, education, economic dependents, spouse's information, education, sector, type of contract , activity/line, position/occupation, work address in Mexico and the data and information that, according to the Law, concern an identified or identifiable natural person."L

Social networks: On social networks (such as Facebook®, Twitter®, YouTube®, Linkedin® and/or other social networks that arise), the information provided within them in which Hotel Hacienda San Gabriel de las Palmas participates as a user, it does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company that provides that platform and the person who publishes it.

Call Center services or telephone sales: In cases in which you acquire any product or service from Hotel Hacienda San Gabriel de las Palmas through the telephone operation services that are made available for this purpose, it may be required. via telephone some personal data which will be treated in accordance with this privacy notice, we inform you that for your security and for compliance with the applicable Legislation, oHotel Hacienda San Gabriel de las Palmas may record your calls or conversations through the means it deems appropriate.

Video surveillance: For security reasons, Hotel Hacienda San Gabriel de las Palmas may install video surveillance equipment in all and/or some of its establishments, so it may collect images, photographs, videos, voices and /or sounds that identify or make identifiable our clients and/or any individual who is or transits in and/or through the facilities of Hotel Hacienda San Gabriel de las Palmas.

PURPOSES TO WHICH THE PROCESSING OF PERSONAL DATA WILL BE SUBJECTED.

The Processing of personal data of the owner and unless the owner provides otherwise through the means described in this Privacy Notice, has the purpose of meeting legal requirements of competent authorities, analysis of the use of our products and services, for compliance with our terms and conditions in the provision of our services, the development of new products and services, advice, marketing, contracting and placement of all types of services and other obligations derived from any relationship between the owner of personal data and Hotel Hacienda San Gabriel de the palms

In addition to the above, your personal data may also have, among others, the following purposes:

Commercial purposes, in order to make you aware of the commercial information of Hotel Hacienda San Gabriel de las Palmas, among which stands out information related to trivia, promotions, contests, information on new products, birthday greetings, electronic magazine, changes in our products, request evaluation of the quality of the service, carry out internal studies on consumer habits and any other promotional or issue related to the products and/or services of Hotel Hacienda San Gabriel de las Palmas.

Direct, telephone or online collection, in order to make economic charges to the bank cards of the products purchased by the clients of Hotel Hacienda San Gabriel de las Palmas, derived from subscriptions and/or the purchase of the products or services.

Personal Data related to banking information will only be subject to the Processing Purposes established in this Privacy Notice, for the duration of the commercial transaction and/or during the time in which in accordance with the operations of Hotel Hacienda San Gabriel de las Palmas or the regulations on the matter so establish, this for the purposes of being able to respond or clarify future claims, clarifications or confirmations.

Requirements and compliance with obligations of public and administrative entities, with the objective of responding to information requirements of public and administrative entities in the exercise of their legal functions or by court order, as well as for the collection of information, storage, delivery of notices and compliance with obligations borne by Hotel Hacienda San Gabriel de las Palmas in relation to compliance with the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin and other applicable regulations.

OPTIONS AND MEANS THAT Hotel Hacienda San Gabriel de las Palmas OFFERS TO HOLDERS OF PERSONAL DATA TO LIMIT THE USE OR DISCLOSURE OF THEIR INFORMATION.

The personal data of the owner will be kept strictly confidential, in accordance with the security, administrative, technical and physical measures that Hotel Hacienda San Gabriel de las Palmas implements for this purpose in its security policies and procedures, and its illicit disclosure is prohibited. limiting its use to third parties, in accordance with the provisions of this Privacy Notice.

CHANGES TO THE PRIVACY NOTICE.

Any change to this privacy notice will be informed to you through any of the following means:

Email provided by the owner of personal data. Notices on the Internet portal of Hotel Hacienda San Gabriel de las Palmas. Any other means of public or private communication.